Support during accompanying to medical facility

Customers who have received a positive result from a rapid test as part of the assisted testing service are invited to use the “Case Management” service.

The potential client is informed about the existence of this service and signs a client informed consent form, providing necessary information.

Clients interested in receiving social support services are accompanied by a case manager only with the client’s written consent.

The case manager coordinates social and medical services, represents the client’s interests in healthcare institutions. Depending on the stage at which the client is, steps are planned for their accompaniment to receive medical services related to their HIV status.

To receive social support, it is necessary to contact a social worker or undergo testing in an organization to appoint a social worker (case manager).

For more details on taking the test can be found on the page about comprehensive testing.